Privacy Policy | Karossti

Effective Date: 20 March 2026

Company: Yiwu Jazair Limited (CR 80018322 | BR 75178183), trading as Karossti, Unit A56, 29/F., Legend Tower, 7 Shing Yip Street, Kwun Tong, Hong Kong.

Contact: anisbel@yiwujazair.com | +86 183 1205 4002

Your privacy is important to us. This policy explains what personal information we collect, how we use it, and the rights you have over it.

1. Information We Collect

We collect your name, email address and phone number for order processing. Specifically:

Name — to identify you, issue quotations and prepare order and shipping documents.
Email address — to send quotations, order confirmations, inspection reports and shipping updates.
Phone number — to contact you about your order, including by WhatsApp where you initiate contact that way.
Order details — the vehicles or parts you request and the delivery destination, so that we can process and ship your order.

We do not collect more personal information than is needed to process your order and respond to your enquiry.

2. How We Use Your Information

To process and fulfil your vehicle, spare parts or wholesale orders.
To communicate with you about enquiries, orders and after-sales support.
To prepare the commercial and shipping documentation your order requires.
To comply with our legal and accounting obligations.

We do not use your personal data for automated decision-making, and we do not sell it.

3. Cookies

Cookies are used for website functionality. Our cookies keep the site working correctly — for example, remembering your selected language (English, French or Arabic) and maintaining your session as you browse. You can block or delete cookies at any time through your browser settings; some parts of the site may then not function as intended.

4. Data Sharing

We do not sell, rent or trade your personal information. We share your data only with shipping and logistics partners — such as freight forwarders, carriers and customs brokers — and only the details they need to transport and clear your order (for example your name, phone number, email address and delivery destination).

The only other circumstance in which we disclose personal data is where we are legally required to do so by a competent authority or court.

5. Data Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. This website transmits all data over an encrypted HTTPS connection.

6. Your Rights

You may at any time:

Request deletion of your data at any time — write to us and we will erase your personal data from our active records.
Access the personal data we hold about you.
Request correction of inaccurate or outdated data.
Withdraw your consent to receive commercial communications from us.

To exercise any of these rights, email anisbel@yiwujazair.com. We respond to deletion requests without undue delay. Where a completed transaction exists, we may need to retain the underlying invoice for the period required by Hong Kong accounting and tax law before the record can be fully erased.

7. Data Retention

We keep personal data only as long as needed to fulfil the purposes described in this policy, or as required by law. Enquiry data is deleted on request; transaction records are retained for the statutory accounting period.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For any privacy-related request, including data deletion, contact us at anisbel@yiwujazair.com.